Refund policy

Returns and Exchanges will only be accepted only under the following conditions:

​

• The customer has received the wrong items from the order (Item must be unworn, unopened, and in brand new condition.)

• Item is unintentionally damaged or defective.

• Discounted items are strictly non-refundable and non-exchangeable.

• Upon receiving item, returns and exchanges are only allowed within 7 days. 

• In the event that an order is returned to us due to an incorrect address provided by you, we will issue a refund for the original order amount 

​

Please carefully review and verify the accuracy of the address you provide during the ordering process.

We cannot accept responsibility for non-delivery caused by address errors on your part.

Returns and Exchanges will not be accepted when the product has been opened, used, or worn.

Shipping charges are not refundable.

For enquires contact us at info@youthsinbalaclava.com