Shipping

Please allow 7 business days for order processing and verification, and an additional 7 business days for shipping and delivery.

International orders applicable for fees, taxes and duties are the sole responsibility of the customer.

Custom authorities require that we state the value of your order directly on your package.

It is at the sole discretion of custom agents to release your package.

 

For international orders, when your item has been shipped tracking numbers and confirmation will be issued via email.

Youths In Balaclava uses Singpost to deliver our orders, both locally and internationally. 

Lost/Missing Packages

Youths In Balaclava will not be responsible for any lost, stolen or damaged shipments. The buyer assumes all responsibilities.

Youths In Balaclava will not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. However, if a mistake was done on our part, exchanges for your correct order will be done.

 

Returns and Exchanges

Returns and Exchanges will only be accepted only under the following conditions:

  • Customer has received the wrong items from order.

  • Item must be unworn, unopened, and in brand new condition.

  • Item is unintentionally damaged or defective.
     

Returns and Exchanges will not be accepted when the product has been opened, used, or worn.

Shipping charges are not refundable.

For enquires contact us at info@youthsinbalaclava.com

 

Currency Conversion

All prices listed on www.youthsinbalaclava.com are in United States Dollars (USD). The exact exchange rate that you will pay is determined by the bank that has issued your credit card, but in general it will match very closely with the going exchange rates. For an estimate of approximately what the exchange rate currently is www.XE.com

Foreign Exchange Rate Calculator could be used.

Payment Options

Currently we only accept payments via PayPal and Credit/Debit Cards.

 

Products

All pictures shown are for illustration purpose only. Actual product may vary due to product enhancement.

Actual product may differ slightly due to craftsmanship and workmanship of customized products.