Please allow 7 business days for order processing and verification, and an additional 5 - 21 business days for shipping and delivery depending on the type of shipping you have chosen at checkout.
International orders applicable for fees, taxes, and duties are the sole responsibility of the customer.
Custom authorities require that we state the value of your order directly on your package.
It is at the sole discretion of custom agents to release your package.
For international orders, when your item has been shipped tracking numbers and confirmation will be issued via email.
Youths In Balaclava uses Singapore Post to deliver our orders, both locally and internationally.
Youths In Balaclava use TNT / UPS for express shipping.
Standard Shipping: Free
Express Shipping to Malaysia & Brunei in 5 - 7 Business Days: 10 USD
Express Shipping to Asia & The Pacific in 5 - 7 Business Days: 15 USD
Express Shipping to Rest of The World in 5 - 7 Business Days: 20 USD
Lost / Missing Packages
Youths In Balaclava will not be responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities.
Youths In Balaclava will not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address are correct before processing your order. However, if a mistake was done on our part, exchanges for your correct order will be done.
Returns and Exchanges
Returns and Exchanges will only be accepted only under the following conditions:
The customer has received the wrong items from the order (Item must be unworn, unopened, and in brand new condition.)
Item is unintentionally damaged or defective.
Discounted items are strictly non-refundable and non-exchangeable.
Returns and Exchanges will not be accepted when the product has been opened, used, or worn.
Shipping charges are not refundable.
For enquires contact us at firstname.lastname@example.org
All prices listed on www.youthsinbalaclava.com are in United States Dollars (USD). The exact exchange rate that you will pay is determined by the bank that has issued your credit card. But in general, it will match very closely with the going exchange rates. For an estimate of approximately what the exchange rate currently is, please visit www.XE.com
Currently, we only accept payments via PayPal and Credit / Debit Cards.
All pictures shown are for illustration purposes only. The actual product may vary due to product enhancement and/or craftsmanship and workmanship of customized products.